STORE POLICY  

CUSTOMER CARE

American RV Accessories is committed to serving our customers with the highest quality customer service possible.  We understand that news of bad customer service reaches more than twice as many ears as praise for a good service experience.  We also understand that customers tell an average of 9 people about good experiences, and tell 16 (nearly two times more) people about poor experiences.

It is important you have a way to reach us and express your feedback whether positive or negative.  You may email us at info@americanrvaccessories.com any time to share your experience with our products or services.  We also love when our customers share ideas and ways we can improve our products.

Don't hesitate to reach out!  It helps us serve you better.

PRIVACY & SAFETY

This privacy notice discloses the privacy practices for www.americanrvaccessories.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

 

 

Information Collection, Use, and Sharing


We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

 

 

Your Access to and Control Over Information


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

 

 

Security


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 360-835-8300 or via email.

WHOLESALE INQUIRIES

We offer wholesale pricing of American RV Accessories products for retail stores with a walk in location, expo re-sellers, and non-marketplace online stores.

Restrictions

  • You may not sell our product in any online marketplace including (but not limited to) Amazon, eBay, or Walmart.

  • You may not purchase wholesale products using affiliate links

  • Minimum $2,000.00 purchase on wholesale orders

Any violations to our wholesale dealer policies will result in permanent revocation of wholesale privileges.

 

How to Apply

  • Fill out the form on our Contact Page.

  • In the details field, please provide the complete shipping address for your business

  • Email a copy of your valid resale certificate to info@americanrvaccessories.com

If you meet the requirements, we will approve your account within 3 business days.  Once you are approved, you will be notified via email and phone to schedule delivery and set expectations.  We do not offer per account pricing at this time.

 
PAYMENT METHODS
  • Credit / Debit Cards

  • Offline Payments

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5305 NE 121st Ave, Suite 204

Vancouver, WA 98682

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